Provides Cisco SMARTnet 24 x 7 x 4 Cover for :
15216-MD9-2-RED=	15216-MD9-2-RED-RF	15216-MD9-2-RED

Description:	Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
Response Time:	4 Hours
Period of Cover:	1 Year - 24 hours a day; 7 days a week
Hardware Maintenance?	Yes
Software Maintenance?	Yes
Engineer Installation?	No
Access to Cisco.com?	Yes
Exclusions:	Product should ideally still be under warranty, or should be under an existing SMARTnet contract. Older equipment can be covered, but may be subject to an inspection charge.

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